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BOOKING

 

We use Square Appointments for booking. Within a few clicks you’ll have an appointment. A Credit Card being on file IS required, but assuredly we’ve never had any issues with Square Appointments. 

 

1. Click ‘BOOK’ to see everything we have to offer on one list. 

2. When you book make sure you’re booking with the correct barber, or if you’ve no preference click ‘first available’.

3. If you made a mistake booking, immediately cancel it through the link in your confirmation text, or reach out to 502-489-7164 if you have any trouble. 

 

 

LATE CANCELLATIONS / NO-SHOWS

 

note: We’re all human and things come up, so we do our best to work with our guests so long as we feel they're meeting us halfway.

 

1. You have up until 48 Hours before your appointment to cancel or reschedule through the booking site found in the link in your text reminders. 

2. If it’s less than 48 hours until your appointment you must contact management via Text or Phone Call @ 502-489-7164 to notify you cannot make it, and then management must confirm they’ve received, and approved your Cancellation Request for there to be no Cancellation Fee.  

3. The Late Cancellation / No-Show Fee is up to the dollar amount of the service(s) booked in your appointment(s). 

4. There are exceptions to being charged the full amount or waiving of the fee, but unless you reach out to the phone number above- if you no call / no show you will be charged the full amount of services. 

 

RESCHEDULING

 

Most of the rules for rescheduling are already listed under the LATE CANCELLATIONS / NO-SHOWS section, however, to make rescheduling easier let's walk through exactly what that process looks like:

 

1. If it’s MORE than 48 hours from your scheduled appointment you can go to your last automated text from Square Booking, click the link, make sure you’re signed in on the site with the same info you used to make the appointment, and/or click ‘Menu’, then click ‘My appointments’, then click ‘Upcoming’. Click the appointment you want to Reschedule, click ‘Reschedule’, and proceed. 

2. If it’s LESS than 48 hours from your scheduled appointment you must contact Management @ 502-489-7164 to reschedule. The closer you are to your scheduled appointment the more likely it is you’ll be charged a late cancellation fee. Management and Staff maintain the right to charge a fee for rescheduling less than 48 hours from your appointment, HOWEVER as mentioned above we work very hard to maintain amicable, respectful, courteous working relationships with our clients :)

 

 

PARKING

 

Usually there’s metered street parking in front of the shop or across the street. However, just a few spaces east of the shop it's free. Also, there are Bonnycastle, and Murray Ave side streets. Deer Park Baptist Church has a parking lot that's safe for parking for the duration of your services. 

 

 

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